Zu vielen Themen, etwa Kauf-, Dienstleistungs- und Energielieferverträgen, Reiserecht und Energiesparen bieten wir Ihnen eine kostenfreie Telefonberatung OHNE TERMIN an.
Unsere Energieberatung finden Sie in zahlreichen Stützpunkten zusätzlich zu den oben genannten Beratungsstellen.
thank you for trusting us with your situation. Please note that we only offer our services in German.
In case you don’t speak or understand German well enough you will have to bring an interpreter with you. If that is fine with you, please ask your interpreter to make an appointment for you. You can reach us by phone at: 0511 911 96-0. Service times: Monday to Thursday 9am to 5pm, Friday 10am to 2pm.
If you don’t know an interpreter, you may contact one of the migration advice offices near you. Maybe they can help to find someone for you. Feel free to download the list of migration advice offices here (pdf). We cannot give advice in all matters. In those cases, we try to find another organization or authority that better suits your situation.